Centre Info and Services

Address: 1 Rider Boulevard Rhodes NSW 2138
Customer Service Phone: 02 8754 1111
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0401 222 001 
Email: info@rhodeswaterside.com.au

Customer Service Information

The Rhodes Waterside Customer Service Desk is temporarily closed during this time. We’re still here for you. Our Customer Experience team members are here to help you with lost property, store information and all other in-centre services.

Please reach out to us at:

Phone: 02 8754 1111 (Mondays to Fridays, 8am to 7pm and Saturdays and Sundays, 10am to 3pm)
Text: 0451 562 111
Email: info@rhodeswaterside.com.au

Or via the Chat function on our website

Lost Property

Please check with our Customer Experience team for all lost property enquiries at 02 8754 1111.

Mobility Equipment and Disability Services and Facilities

Rhodes Waterside has temporarily stopped our mobility equipment hire service at this time. We are busy planning new services aimed at supporting our elderly, those with mobility concerns and other vulnerable members of our community. We look forward to sharing these with you here on our website as soon as we have more information. In the meantime, please contact us if you need assistance.  

Free Justice of the Peace Service

On NSW Government’s instruction, all JP services have been suspended throughout NSW until further notice. We apologise for any inconvenience caused. 

For any Justice of the peace queries please contact JP coordinator Mano Arumanayagam’s 0417253663.

Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an inquiry.

Pop Up: Kirsten Smith kirsten.smith@mirvac.com 0466 557 899

Leasing: Chris Skinner Chris.skinner@mirvac.com 0400 900 474

For more information click here.

Enquiry and Feedback

Getting Here

Bus

Route 458 services Rhodes Waterside and Rhodes Train Station. The bus stop is located at the entrance to the centre on Rider Boulevard. Visit the Sydney Buses for the 458 timetable and map of the route.

Train

Rhodes Waterside is accessible from the T9 Northern Line and by alighting at Rhodes Train Station. The centre is a convenient 5 minute walk from Rhodes Train Station. When arriving at Rhodes Train Station, follow the signs that say 'Shopping Centre' and stay on the footpath that runs parallel to the railway line. Rhodes Train Station is located on Walker St, Rhodes NSW 2138 and is wheelchair accessible. Visit Sydney Trains for current timetables.

Taxis

The taxi stand is located on Rider Boulevard, outside Oliver Brown. For more information please contact Transport NSW on 131 500.

Car

Rhodes Waterside is highly visible from surrounding roads and accessible from many major arterials including Homebush Bay Drive and the M4, Victoria Road and the M2 and Concord Road. Rhodes Waterside has 2,400 parking spaces for cars and parking is free for the first 3 hours. Parking is also free if you enter the car park after 6:00pm and leave before close at 12:00am and cinema patrons are entitled to 4 hours free parking.

GoGet

GoGet gives you all the joy of a car when you need one, without the costs and hassles of car ownership. So local residents can walk in and get large and bulky purchases home easily, there are 6 GoGet vans and utes located at Rhodes Waterside on the IKEA parking level. They can be booked by the hour or for a full day, from $8.95/hour + $0.40/km or $88/day inc. 150kms. To use the vehicles, become a GoGet member at goget.com.au

GoGet cars are also parked on-street all over Rhodes, including Audis, SUVs, people movers and economy hatchbacks for running around the city. With fuel, insurance, maintenance and other boring car costs covered, why own a car when you can GoGet!

Links:
IKEA Rhodes Waterside pod: http://www.goget.com.au/pod/1062/
Find GoGet cars near you: https://www.goget.com.au/find-cars/
Membership plans and rates: https://www.goget.com.au/rates/

Parking Information

Rhodes Waterside Car Park is open and parking for all visitors is currently complimentary. No parking charges will apply until further notice. Please drive straight out of the exit when you have completed your essential shopping. 

Toilets and Parents Rooms

Accessible Toilets:

Parents Rooms:

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions.

Frequently Asked Questions

Where are the electric vehicle charging stations located?
The charging stations are located in the car park on Level P3.

How much does it cost to charge your vehicle?
Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?
Customers are welcome to use the charging stations for as long as they wish. Please note that standard car parking rates apply.

What hours are the charging stations available?
The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?
There are 3 charging stations all capable of charging any Electric Vehicle.

The charging station won’t work for me, who can help?
The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0451562111.

What types of vehicles can use the charging stations?
We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?
No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?
No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

WiFi

Free WiFi at Rhodes Waterside

Access free WiFi at Rhodes Waterside for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

1. Ensure your wireless enabled device is turned on and has its wireless signal activated
2. Go to the Activate Wireless Network Connection List
3. Select “_RhodesWatersideFreeWiFi” from the list. Note: you may need to select “Connect”
4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

*Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

- WiFi Terms and Conditions
- Mirvac Privacy Policy